Official Documents

Privacy Policy perdana99

At Perdana99, the privacy and security of your personal data is our absolute priority. This document explains in detail how we collect, use, store and protect your information across every aspect of your platform experience.

Updated: 1 January 2026
Our Protection Commitment
  • 256-bit SSL encryption for all data
  • Data not sold to third parties
  • Data access and deletion rights
  • Secure servers with restricted access
  • Full AML & KYC policy compliance
Comprehensive Protection

Six Core Pillars perdana99 Privacy

We don't just make promises — we back them up with proven systems and processes that actively protect your personal data.

Personal Data Encryption

All personal data you submit to the perdana99 platform is protected with industry-standard 256-bit SSL encryption. Data is stored in encrypted form on servers protected by multi-layered firewalls, ensuring no unauthorized party can access it.

No Data Sales

Perdana99 is committed to never selling, renting, or transferring your personal data to any third party for marketing or commercial gain. Your data is used solely for platform operations and direct service improvements.

User Data Control

You have full rights over your personal data at Perdana99. This includes the right to access, amend, download a copy of your data, or request deletion of your account and all related information at any time by contacting our support team.

Secure & Restricted Servers

Perdana99 user data is stored in certified data centres with strictly limited physical and digital access. Only authorised personnel with a legitimate operational need are permitted to access sensitive information, with all access logged and audited regularly.

AML & KYC Compliance

As a responsible platform, perdana99 fully complies with anti-money laundering (AML) regulations and Know Your Customer (KYC) procedures. The identity verification process we implement protects our user community from fraudulent activity and platform abuse.

Flexible Communication Options

You may manage your preferences for marketing and promotional communications from Perdana99 at any time through your account settings. While operational communications such as transaction confirmations and security notifications are mandatory, promotional communications are entirely optional.

01Information We Collect

Perdana99 collects your personal information through several channels when you use our platform. The types of information collected vary depending on your level of interaction with the platform and the services you use.

Information you provide directly:

  • Registration Information: Full name, email address, mobile number, date of birth, and the username you choose when registering your perdana99 account.
  • Identity Verification Documents (KYC): A copy of your identity card (MyKad), passport, or other official identification document requested for the purpose of age and identity verification.
  • Financial Information: Bank account details, e-wallet account numbers (such as Touch 'n Go eWallet, Boost or GrabPay) that you register for deposit and withdrawal purposes.
  • Support Communications: Records of conversations with our customer support team via live chat or email, including screenshots and related information you have shared.

Information collected automatically:

  • Technical Data: IP address, browser type and version, device operating system, screen resolution and unique device identifier.
  • Usage Data: Pages visited, games played, session duration, access times, clicks and navigation patterns within the platform.
  • Transaction Data: A complete record of all deposits, withdrawals, wagering, wins, and losses that have occurred in your account.
  • Location Data: General geographic location derived from your IP address for regional compliance purposes.
Important Note: All information you provide to perdana99 must be accurate, truthful, and up to date. Providing false or misleading information may result in account closure and forfeiture of balances in accordance with our platform's Terms and Conditions.
02How We Use Your Data

Perdana99 uses collected information solely for legitimate and responsible purposes, within the boundaries set by this policy. The following are the primary purposes for which your personal data is used:

Purpose of Use Types of Data Used Legal Basis
Account Management & Verification Name, email, phone, KYC documents Contract fulfilment
Deposit & Withdrawal Processing Bank details, e-wallet, transaction records Contract fulfilment
Security & Fraud Prevention IP address, device data, transaction patterns Legitimate interest
AML Compliance & Regulations Identity, financial records, KYC documents Legal obligation
Service Improvement Usage data, feedback, session logs Legitimate interest
Promotional Communications Email, phone number Your Consent

Perdana99 does not use your personal data for any purpose beyond those stated above without first obtaining your explicit consent. If we intend to use your data for a new purpose that differs from the original purpose of collection, we will notify you and obtain your consent before such processing takes place.

Platform usage analytics are conducted in aggregate and anonymised form for product improvement purposes. Individual data is not used in this analytics process without explicit consent.
03Sharing Information With Third Parties

Perdana99 understands that your trust is our most valuable asset. We do not share, sell, or disclose your personal information to third parties except in the following limited circumstances:

  • Payment Service Providers: Authorised payment gateway providers such as FPX processors, DuitNow, and approved e-wallet operators receive transaction data solely for the purpose of processing your deposits and withdrawals. All such providers are bound by strict confidentiality agreements.
  • Game Software Providers: Game developers providing game content on the perdana99 platform may receive session data necessary to ensure games function correctly. This data does not include financial information or full personal identification details.
  • Law Enforcement Authorities: perdana99 will disclose user information to the relevant authorities if required by a court order, warrant, or valid legal requirement. We will not voluntarily disclose such information beyond what is required by law.
  • Technical Service Providers: Hosting, cybersecurity, and technical analytics providers that help us operate the platform. All such parties are subject to strict data processing agreements and may only use your data in accordance with perdana99's instructions.
Our Guarantee: None of your personal information — including your name, phone number, financial details, or wagering history — will be shared with any third party for marketing, advertising, or sold for commercial gain, under any circumstances.

In situations where Perdana99 is involved in a business merger, acquisition or asset sale, user data may be transferred as part of those business assets. In such cases, users will be notified in advance and an equally strict or stricter privacy policy will be applied by the new entity concerned.

04Security & Data Protection

Perdana99 invests seriously in comprehensive cybersecurity infrastructure to ensure your personal and financial data remains protected against both external and internal threats at all times.

The technical security measures we implement include:

  • 256-bit SSL/TLS encryption for all data transmitted between your browser and perdana99 servers, ensuring no third party can intercept or read data in transit.
  • Encryption of data at rest using AES-256 encryption for all sensitive data stored in our databases, including passwords stored as irreversible cryptographic hashes.
  • Two-factor authentication (2FA) available for all user accounts, adding a significant additional layer of security against unauthorized access attempts.
  • Continuous 24/7 threat monitoring by our intrusion detection system (IDS) and security team, who monitor for any suspicious activity in real time.
  • Penetration Testing conducted periodically by independent third-party security experts to identify and remediate any vulnerabilities before they can be exploited.
Incident Response Protocol: In the event of any data security breach affecting your personal information, perdana99 is committed to notifying affected users within 72 hours of the breach being identified, in line with international data protection best practices.

While perdana99 takes all reasonable steps to protect your data, no security system is entirely perfect. We therefore encourage you to take protective measures on your end as well, such as using a strong and unique password, enabling 2FA, and not sharing your login credentials with anyone.

05Cookies & Tracking Technologies

The perdana99 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and collect analytics data that helps us improve our services.

Types of cookies used by perdana99:

  • Essential Cookies: Required for core platform functions such as login session management, account security and platform navigation. This type of cookie cannot be disabled as it is fundamental to platform functionality.
  • Performance Cookies: Collecting information about how you use the perdana99 platform — most frequently visited pages, error messages encountered, and more — to help us improve platform performance. This data is collected in aggregated and anonymised form.
  • Functional Cookies: Allows the platform to remember your preferences such as language, display settings, and saved login details, providing a more personalised and convenient experience.
  • Analytics Cookies: Used to understand overall usage patterns for product improvement purposes. Perdana99 uses internal analytics tools and only shares anonymised aggregate data with its development team.
You may manage your cookie settings through your browser settings at any time. However, disabling certain cookies may affect the functionality and user experience of the Perdana99 platform.

Perdana99 does not use third-party cookies for advertising or cross-site tracking purposes. We do not participate in ad networks or engage in any form of data exchange with third-party advertising platforms.

06Your Rights as a User

Perdana99 fully respects your rights regarding your personal data. The following are the rights you hold and how to exercise them:

Right of Access

You have the right to request a copy of all personal data we hold about you, including transaction records and usage history.

Right to Rectification

If any of your personal data is inaccurate or outdated, you have the right to request an immediate correction at no charge.

Right to Erasure

You may request the deletion of your account and all associated personal data, subject to statutory data retention requirements.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another platform if desired.

Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time via your account settings.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your data while a dispute or review is in progress.

How to Exercise Your Rights: To exercise any of the above rights, please contact the perdana99 support team via in-platform live chat or by email at [email protected]. We will process your request within 14 working days from the date of receipt of the completed request.
07Data Retention Period

Perdana99 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by applicable law. The following are our general data retention guidelines:

  • Active Account Data: Retained for the duration your account remains active and used on an ongoing basis.
  • Data After Account Closure: Basic account information and transaction records are retained for seven (7) years after account closure to meet AML regulatory requirements and applicable financial laws.
  • KYC Documents: Retained for the minimum period required by applicable law, generally no less than five (5) years from the date of submission.
  • Support Communication Logs: Customer support conversation records are retained for three (3) years for reference and service improvement purposes.
  • Cookie Data: Session cookies expire automatically when you close your browser. Persistent cookies expire after a set period, typically between 30 days and one year depending on the cookie type.

When data is no longer required and has exceeded the mandated retention period, Perdana99 will delete or destroy it in a secure and irreversible manner, using industry-recognised secure deletion procedures.

08Amendments to This Privacy Policy

Perdana99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, new legal requirements, or improvements in how we protect user data.

For any material amendments — those that significantly change how we use or protect your data — we will:

  • Displaying clear notifications on the platform at least 14 days before the changes take effect.
  • Sending a notification email to the email address registered to your account.
  • Updating the "Last Updated" date at the top of this document.
  • Maintaining an archive of previous versions of this policy, available upon request for review if needed.
Your continued use of the perdana99 platform after the effective date of any changes will be deemed as your acceptance of the updated Privacy Policy. If you disagree with any changes, you have the right to close your account before the changes take effect.

For minor amendments such as spelling corrections, language clarifications, or formatting changes that do not alter the rights or obligations of any party, we may not send a specific notification. We therefore encourage you to review this page periodically to ensure you are always aware of our latest policy.

09Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how perdana99 handles your personal data, our team is ready to assist you.

Live Chat
24/7 live support via the perdana99 platform
Response Time
Within 14 working days for privacy requests

Our Data Protection Team will carefully evaluate each request and provide a comprehensive response. For requests requiring identity verification, we may ask you to provide proof of identity to protect your privacy from unauthorised requests.

Summary

Commitment perdana99 To You

256-bit
SSL encryption for all transmitted data
500K+
Active members who trust our platform
14 Days
Response time for data requests
24/7
Customer support is ready to assist you
Join perdana99 Today

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